Shipping Policy
Thank you for shopping with us. Below are the details regarding our shipping procedures and policies.
1. Order Processing:
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
- If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates will be provided at the time of placing your order.
3. Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Domestic Shipping:
- We ship throughout the United States from our warehouse in Los Angeles, CA.
- Estimated delivery time across the US is 2-7 business days.
5. International Shipping:
- International shipments usually takes up to 21 days unless the shipping service is upgraded.
6. Customs, Duties, and Taxes:
- oJackArt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages:
- oJackArt is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
8. Returns Policy:
- Our [Return Policy] provides detailed information about options and procedures for returning your order.
For more information, questions, or assistance with your order, please contact us at hello@ojackart.com.
Thank you for choosing www.oJackart.com.
1. Order Processing:
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
- If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates will be provided at the time of placing your order.
3. Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Domestic Shipping:
- We ship throughout the United States from our warehouse in Los Angeles, CA.
- Estimated delivery time across the US is 2-7 business days.
5. International Shipping:
- International shipments usually takes up to 21 days unless the shipping service is upgraded.
6. Customs, Duties, and Taxes:
- oJackArt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages:
- oJackArt is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
8. Returns Policy:
- Our [Return Policy] provides detailed information about options and procedures for returning your order.
For more information, questions, or assistance with your order, please contact us at hello@ojackart.com.
Thank you for choosing www.oJackart.com.